Risk Management in the Automation of Business Processes through the Application of Robotic Process Automation

Ognjen Pantelić – University of Belgrade, Faculty of Organizational Sciences, Jove Ilica 154, 11010 Belgrade, Serbia

Ivana Ivanović – University of Belgrade, Faculty of Organizational Sciences, Jove Ilica 154, 11010 Belgrade, Serbia

Stefan Krstović – University of Belgrade, Faculty of Organizational Sciences, Jove Ilica 154, 11010 Belgrade, Serbia

Abstract: In a modern business environment with very big data flows, em­ployee focus is crucial for success. This problem developed a need for new technological advancements such as Robotic Process Automation (RPA). As the RPA technology is relatively young, there is still an insufficient amount of research about which project management techniques are the best for it. This paper aims to recognize the key principles of risk management which can be applied to the automation of business processes through the use of RPA technology and to emphasize the significance of risk management for conducting successful RPA projects.

6th International Scientific Conference on Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture – ITEMA 2022 – Conference Proceedings, Hybrid (University of Maribor, Slovenia), October 27, 2022

ITEMA Conference Proceedings published by: Association of Economists and Managers of the Balkans – Belgrade, Serbia

ITEMA conference partners: Faculty of Economics and Business, University of Maribor, Slovenia; Faculty of Organization and Informatics, University of Zagreb, Varaždin; Faculty of Geography, University of Belgrade, Serbia; Institute of Marketing, Poznan University of Economics and Business, Poland; Faculty of Agriculture, Banat’s University of Agricultural Sciences and Veterinary Medicine ”King Michael I of Romania”, Romania

ITEMA Conference 2022 Conference Proceedings: ISBN 978-86-80194-63-9, ISSN 2683-5991, DOI: https://doi.org/10.31410/ITEMA.2022

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission. 

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