Sandra Lovrenčić – Faculty of Organization and Informatics, University of Zagreb, Pavlinska 2, Varaždin, Croatia
Keywords:
Knowledge management;
Knowledge management
processes;
Blockchain technology
Abstract: Knowledge management facilitates the cycle of knowledge within organization through processes for knowledge capture/creation, storing, sharing and application. Various information technologies are already used to support those processes and their mechanisms, and new ones are continually emerging. The use of blockchain technology is lately suggested in many areas, including knowledge management. This paper aims to identify what are the most discussed benefits of using blockchain technology in knowledge management, considering their features, especially for specific processes. It also explores possible advantages and disadvantages of the use of blockchain technology, on which depends its real adoption in organizations as support for knowledge management processes.
6th International Scientific Conference on Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture – ITEMA 2022 – Conference Proceedings, Hybrid (University of Maribor, Slovenia), October 27, 2022
ITEMA Conference Proceedings published by: Association of Economists and Managers of the Balkans – Belgrade, Serbia
ITEMA conference partners: Faculty of Economics and Business, University of Maribor, Slovenia; Faculty of Organization and Informatics, University of Zagreb, Varaždin; Faculty of Geography, University of Belgrade, Serbia; Institute of Marketing, Poznan University of Economics and Business, Poland; Faculty of Agriculture, Banat’s University of Agricultural Sciences and Veterinary Medicine ”King Michael I of Romania”, Romania
ITEMA Conference 2022 Conference Proceedings: ISBN 978-86-80194-63-9, ISSN 2683-5991, DOI: https://doi.org/10.31410/ITEMA.2022
Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission.
Suggested citation
Lovrenčić, S. (2022). Support for Knowledge Management Processes with Blockchain Technology. In V. Bevanda (Ed.), International Scientific Conference ITEMA 2022: Vol 6. Conference Proceedings (pp. 1-7). Association of Economists and Managers of the Balkans. https://doi.org/10.31410/ITEMA.2022.1
References
Adeleke, T. (2019). Blockchain and Learning Organizations: How the Emerging Technology Impacts Knowledge Sharing (Publication No. 27672423) [Doctoral dissertation, University of Maryland University College]. ProQuest Dissertations Publishing. https://www.proquest.com/docview/2385767203
Akhavan, P., Philsoophian, M., Rajabion, L., & Namvar, M. (2018). Developing a block-chained knowledge management model (BCKMM): beyond traditional knowledge management. In E. Bolisani, E. Di Maria, & E. Scarso (Eds.). Proceedings of the 19th European Conference on Knowledge Management (pp. 17-24). Curran Associates.
Becerra-Fernandez, I., & Sabherwal, R. (2014). Knowledge management: systems and processes. New York: Routledge. https://doi.org/10.4324/9781315715117
Belotti, M., Božić, N., Pujolle, G., & Secci, S. (2019). A vademecum on blockchain technologies: When, which, and how. IEEE Communications Surveys & Tutorials, 21(4), 3796- 3838. https://doi.org/10.1109/COMST.2019.2928178
Chatterjee, R., & Chatterjee, R. (2017). An overview of the emerging technology: Blockchain. In 2017 International Conference on Computational Intelligence and Networks. (pp. 126- 127). Piscataway: IEEE
Chowdhury, M. J. M., Ferdous, S., Biswas, K., Chowdhury, N., Kayes, A. S. M., Alazab, M., & Watters, P. (2017). A Comparative Analysis of Distributed Ledger Technology Platforms. IEEE Access, 7, pp. 167930-167943. https://doi.org/10.1109/ACCESS.2019.2953729
Clarke, A. (2022, September 7). How high transaction fees are being tackled in the blockchain ecosystem. Cointelegraph. https://cointelegraph.com/news/how-high-transaction-fees-are-being-tackled-in-the-blockchain-ecosystem
Dalkir, K. (2017). Knowledge Management in Theory and Practice (Third Edition). Cambridge, MA: The MIT Press
de Carvalho, R. B., & Ferreira, M. A. T. (2001). Using information technology to support knowledge conversion processes. Information Research, 7(1). http://www.informationr.net/ir/7-1/paper118.html
Frozza, T., Casella Galli, F., Pinheiro da Lima, E., & Ribeiro da Silva, E. (2019). Implications of Blockchain technology in Knowledge Management: a literature review. In Third International Symposium on Supply Chain 4.0 : Challenges and Opportunities of Digital Transformation, Intelligent Manufacturing and Supply Chain Management 4.0. (pp. 92-98). Collaborative Research Network on Supply Chain 4.0. http://supplychain4.org/wp-content/uploads/2018/03/Proceedings-ISSC4-2019.pdf
Haber, S., & Stornetta, W. S. (1991). How to time-stamp a digital document. Journal of Cryptology, 3(2), 99-111.
Houston, R. (2022, July 13). Blockchain is a digital database used to store data for crypto transactions and other assets — here’s how it works. Insider. https://www.businessinsider.com/personal-finance/what-is-blockchain
Hu, S., Hou, L., Chen, G., Weng, J., & Li, J. (2018, November). Reputation-based distributed knowledge sharing system in blockchain. In Proceedings of the 15th EAI International Conference on Mobile and Ubiquitous Systems: Computing, Networking and Services (pp. 476-481). ACM. https://doi.org/10.1145/3286978.3286981
International Organization for Standardization. (2015). Quality management systems — Requirements (ISO Standard No. 9001:2015). https://www.iso.org/standard/62085.html
Kahler, T., Gross, D., Bredehorst, B., & Ulrich, D. (2016). Organizational Knowledge: DIN EN ISO 9001:2015 interpreted and explained for practical use (Research Report No. 15.R.004), Pumacy Technologies AG. https://www.pumacy.de/en/publications/studies/report-organizational-knowledge/
Lovrenčić, S., Sekovanić, V., & Jarnjak, A. (2017). Knowledge Management in the Wealth of Information Technology. In V. Potočan, P. Kalinić & A. Vuletić (Eds.), Economic and Social Development: 26th International Scientific Conference (pp. 499-507). Varaždin Development and Entrepreneurship Agency
Majeed, U., & Hong, C. S. (2018). Blockchain Driven Knowledge Acquisition Systems: A General Framework. Journal of the Korean Data and Information Science Society, pp. 988- 990. https://www.researchgate.net/publication/334519686_Blockchain_Driven_Knowledge_Acquisition_Systems_A_General_Framework
Murray, M. (2019). Tutorial: A descriptive introduction to the blockchain. Communications of the Association for Information Systems, 45(1), pp. 464-487. https://doi.org/10.17705/1CAIS.04525
Nakamoto, S. (2008). Bitcoin: A Peer-to-Peer Electronic Cash System. https://bitcoin.org/bitcoin.pdf
Pastor, I. G., Olaso, J. R. O., & Fuente, F. S. (2020). Blockchain as a Trust Building Tool for the Promotion of Knowledge Sharing in Project Management. In J. R: Otegi, N. Toledo & I. Taboada (Eds.) Research and Education in Project Management (pp. 44-47), 44. AEIPRO.
Philsoophian, M., Akhavan, P., & Namvar, M. (2022). The mediating role of blockchain technology in improvement of knowledge sharing for supply chain management. Management Decision, 60(3), 784-805. https://doi.org/10.1108/MD-08-2020-1122
Sahani, A., Singh, P., & Kumar, A. (2020). Introduction to Blockchain. Journal of Informatics, Electrical and Electronics Engineering, 1(1), 1-9. http://doi.org/10.54060/JIEEE/001.01.004
Sriman, B., Ganesh Kumar, S., & Shamili, P. (2020). Blockchain technology: Consensus protocol proof of work and proof of stake. In S. S. Dash, S. Das & B. K. Panigrahi (Eds.), Intelligent Computing and Applications: Proceedings of ICICA 2019 (pp. 395-406). Springer Singapore. https://doi.org/10.1007/978-981-15-5566-4_34
Stankosky, M. A. (2005). Advances in Knowledge Management: University Research Toward an Academic Discipline. In M. A. Stankosky (Ed.), Creating the Discipline of Knowledge Management (pp. 1-14). New York: Routledge
Wang, Q., Li, R., Wang, Q., & Chen, S. (2021). Non-fungible token (NFT): Overview, evaluation, opportunities and challenges (Technical Report). https://arxiv.org/pdf/2105.07447.pdf
Wei, C. C., & Yeganeh, M. (2013). The Influence Of Information Technology On The Knowledge Management Process. Journal of Knowledge Management Practice, 14(1). http://www.tlainc.com/articl327.html
Yaga, d., Mell, P., Roby, N., & Scarfone, K. (October, 2018). Blockchain Technology Overview (Report No. 8202), National Institute of Standards and Technology. https://doi.org/10.6028/NIST.IR.8202
Yuman, Y., & Goyal, D. S. (2022). Knowledge Management using IoT-Blockchain Technology: State of the Art. International Journal of Electrical and Electronics Research (IJEER), 10(2), 183-189. https://doi.org/10.37391/IJEER.100223