ICT as a Contribution to the Dissemination of Information to E-Consumers

Rodrigo Lopes – Polytechnic Institute of Setúbal, Campus do IPS – Estefanilha, 2910-761 Setúbal, Portugal

Alcina Dourado – Polytechnic Institute of Setúbal, Campus do IPS – Estefanilha, 2910-761 Setúbal, Portugal

Leonilde Reis – Polytechnic Institute of Setúbal, Campus do IPS – Estefanilha, 2910-761 Setúbal, Portugal

Abstract: Currently, most organizations rely on Information Systems and In­formation and Communication Technologies to disseminate information in various contexts. Conversely, consumer rights are enshrined in the Constitu­tion of the Portuguese Republic and Law no. 24/96, of July 31, emphasizing the right to consumer information. The underlying problem lies in the diffi­culty of accessing information on consumer rights and duties. The project aims to create a Web Application to simplify information retrieval, avoid time wastage across different platforms, enhance data access and sharing speed, and increase data availability and connectivity. It seeks to empower citizens as consumers and enable organizations to access and disseminate informa­tion more efficiently. The application, developed using the Design Science Re­search methodology, facilitates quick access to consumer rights information, allows user registration and authentication, and offers account management features. Overall, it adds value to consumers’ lives by promoting awareness of responsible consumption.

7th International Scientific Conference on Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture – ITEMA 2023 – Conference Proceedings, Hybrid (Faculty of Organization and Informatics Varaždin, University of Zagreb, Croatia), October 26, 2023

ITEMA Conference Proceedings published by: Association of Economists and Managers of the Balkans – Belgrade, Serbia

ITEMA conference partners: Faculty of Economics and Business, University of Maribor, Slovenia; Faculty of Organization and Informatics, University of Zagreb, Varaždin; Faculty of Geography, University of Belgrade, Serbia; Institute of Marketing, Poznan University of Economics and Business, Poland; Faculty of Agriculture, Banat’s University of Agricultural Sciences and Veterinary Medicine ”King Michael I of Romania”, Romania

ITEMA Conference 2023 Conference Proceedings: ISBN 978-86-80194-75-2, ISSN 2683-5991, DOI: https://doi.org/10.31410/ITEMA.2023

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission.

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