Radka Nacheva – Faculty of Informatics, University of Economics – Varna, 77 Knyaz Boris I blvd., 9002, Varna, Bulgaria
Keywords:
Software accessibility;
Software evaluation;
Digital workplace accessibility;
Software quality
Abstract: The percentage of people with disabilities has increased, with 1.3 billion people worldwide having some form of disability. Advancements in technology have made it easier for people with disabilities to access resources. However, many computer systems and software lack built-in accessibility features, making accessibility assessment software tools crucial for creating an accessible digital environment. They serve to automate the collection of interface usage data, its analysis, or the solution of potential problems in providing digital accessibility. These tools record user interactions, analyze accessibility issues, and make recommendations for improvement. In this regard, this paper aims to propose a high-level conceptual model of a software accessibility evaluation system’s prototype. The main objective is to study attributes of software quality and existing systems for evaluating accessibility.
7th International Scientific Conference on Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture – ITEMA 2023 – Selected Papers, Hybrid (Faculty of Organization and Informatics Varaždin, University of Zagreb, Croatia), October 26, 2023
ITEMA Selected Papers published by: Association of Economists and Managers of the Balkans – Belgrade, Serbia
ITEMA conference partners: Faculty of Economics and Business, University of Maribor, Slovenia; Faculty of Organization and Informatics, University of Zagreb, Varaždin; Faculty of Geography, University of Belgrade, Serbia; Institute of Marketing, Poznan University of Economics and Business, Poland; Faculty of Agriculture, Banat’s University of Agricultural Sciences and Veterinary Medicine ”King Michael I of Romania”, Romania
ITEMA Conference 2023 Selected Papers: ISBN 978-86-80194-76-9, ISSN 2683-5991, DOI: https://doi.org/10.31410/ITEMA.S.P.2023
Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission.
Nacheva, R. (2023). Conceptual Model of a Software Accessibility Evaluation System. In V. Bevanda (Ed.), International Scientific Conference ITEMA 2023: Vol 7. Selected Papers (pp. 11-20). Association of Economists and Managers of the Balkans. https://doi.org/10.31410/ITEMA.S.P.2023.11
References
Ara, J., Sík-Lányi, C., & Kelemen, A. (2023). Accessibility engineering in web evaluation process: a systematic literature review. Universal Access in the Information Society. https://doi.org/10.1007/s10209-023-00967-2
Badzio, B., Bodziak, A., Brodawka, B., Buchajczuk, K., Skublewska‐Paszkowska, M., Dzieńkowski, M., & Powroźnik, P. (2022). ANALYSIS OF THE USABILITY AND ACCESSIBILITY OF WEBSITES IN VIEW OF THEIR UNIVERSAL DESIGN PRINCIPLES. Applied Computer Science, 18(3), 63–85. https://doi.org/10.35784/acs-2022-22
Budake, R., Bhoite, S. D., & Kharade, K. G. (2023). A study of AI-based techniques for requirement analysis in software engineering. IV INTERNATIONAL SCIENTIFIC FORUM ON COMPUTER AND ENERGY SCIENCES (WFCES II 2022). https://doi.org/10.1063/5.0178114
Dargan, S., & Kumar, M. (2020). A comprehensive survey on the biometric recognition systems based on physiological and behavioral modalities. Expert Systems With Applications, 143, 113114. https://doi.org/10.1016/j.eswa.2019.113114
Deque Systems, Inc. (2023). axe: Accessibility Testing Tools and Software. Deque. Retrieved January 3, 2024, from https://www.deque.com/axe/
Faraji Sabokbar, H., Mohammadi, H., Tahmasbi, S., Rafii, Y., & Hosseini, A. (2021). Measuring spatial accessibility and equity to healthcare services using fuzzy inference system. Applied Geography, 136, 102584. https://doi.org/10.1016/j.apgeog.2021.102584
Faria, J. P., & Abreu, R. (2023). Case Studies of Development of Verified Programs with Dafny for Accessibility Assessment. In Lecture Notes in Computer Science (pp. 25–39). https://doi.org/10.1007/978-3-031-42441-0_3
Floriano, H. M., Bonacin, R., & De Franco Rosa, F. (2022). A user profile based method for usability assessment of distance learning systems. In Springer eBooks (pp. 275–288). https://doi.org/10.1007/978-3-031-05657-4_20
Gaggi, O., Quadrio, G., & Bujari, A. (2019). Accessibility for the Visually Impaired: State of the Art and Open Issues. 16th IEEE Annual Consumer Communications & Networking Conference (CCNC). https://doi.org/10.1109/ccnc.2019.8651676
International Organization for Standardization. (2023). Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — System and software quality models (ISO/IEC 25010:2023(en)). Retrieved January 3, 2024, from https://www.iso.org/obp/ui/#iso:std:iso-iec:25010:en
Ismail, A., & Kuppusamy, K. (2022). Web accessibility investigation and identification of major issues of higher education websites with statistical measures: A case study of college websites. Journal of King Saud University – Computer and Information Sciences, 34(3), 901– 911. https://doi.org/10.1016/j.jksuci.2019.03.011
Jo, G., Habib, D., Varadaraj, V., Smith, J., Epstein, S., Zhu, J., Yenokyan, G., Ayers, K., & Swenor, B. K. (2022). COVID-19 vaccine website accessibility dashboard. Disability and Health Journal, 15(3), 101325. https://doi.org/10.1016/j.dhjo.2022.101325
Johnson, P. C., & Lilley, M. (2022). Software prototype for the ensemble of Automated Accessibility evaluation tools. In Communications in computer and information science (pp. 532– 539). https://doi.org/10.1007/978-3-031-06417-3_71
Lyssna. (2023). User Research & Usability testing platform. Retrieved January 3, 2024, from https://www.lyssna.com/
Maqbool, B., & Herold, S. (2024). Potential effectiveness and efficiency issues in usability evaluation within digital health: A systematic literature review. Journal of Systems and Software, 208, 111881. https://doi.org/10.1016/j.jss.2023.111881
Marthasari, G. I., Azhar, Y., & Norazizah, E. (2023). Improving sustainability performance metrics using usability framework and WCAG 2.0 standard. INTERNATIONAL CONFERENCE ON RESEARCH INNOVATIONS: TRENDS IN SCIENCE AND TECHNOLOGY. https://doi.org/10.1063/5.0154327
Mateus, D. A., Silva, C. A., De Oliveira, A. F. B. A., Ferreira, M. S., & Freire, A. P. (2021). A systematic mapping of accessibility problems encountered on websites and mobile apps: a comparison between automated tests, manual inspections and user evaluations. Journal on Interactive Systems, 12(1), 145–171. https://doi.org/10.5753/jis.2021.1778
Nacheva, R. (2022). Digital inclusion through sustainable web accessibility. In Springer eBooks (pp. 83–96). https://doi.org/10.1007/978-3-030-93715-7_6
Navarro, S. M. B., Vargas, D., Garzón, J., Avila, C., & Burgos, D. (2022). Evaluation of authoring tools under ATAG and WCAG recommendations. Universal Access in the Information Society, 22(3), 919–930. https://doi.org/10.1007/s10209-022-00904-9
Nganji, J. T. (2018). An assessment of the accessibility of PDF versions of selected journal articles published in a WCAG 2.0 era (2014-2018). Learned Publishing, 31(4), 391–401. https://doi.org/10.1002/leap.1197
Núñez, A., Moquillaza, A., & Paz, F. (2019). Web Accessibility Evaluation Methods: A Systematic Review. Design, User Experience, and Usability. Practice and Case Studies, 226-237. https://doi.org/10.1007/978-3-030-23535-2_17
NV Access. (2023). NVDA. Retrieved January 3, 2024, from https://www.nvaccess.org/download/
Oncins, E. (2021). Accessibility in online user testing. Journal of Audiovisual Translation, 4(2), 6–22. https://doi.org/10.47476/jat.v4i2.2021.176
Optimal Workshop Ltd. (2023). User Experience (UX) research Platform | Optimal workshop. Retrieved January 3, 2024, from https://www.optimalworkshop.com/
Pamuji, Nerri, I. A., & Niratama, F. (2023). Literature Review: Enhancing Education Accessibility: The Role of Assistive Technology in Promoting Equality for the Visually Impaired. Advances in Social Science, Education and Humanities Research, 1159-1171. https://doi.org/10.2991/978-2-38476-152-4_118
Pandey, M., Bondre, S., O’Modhrain, S., & Oney, S. (2022). Accessibility of UI Frameworks and Libraries for Programmers with Visual Impairments. Proceedings of IEEE Symposium on Visual Languages and Human-Centric Computing. https://doi.org/10.1109/vl/hcc53370.2022.9833098
Rahal, M., Ahmed, B. S., & Samuelsson, J. (2023). Machine learning data suitability and performance testing using Fault Injection Testing framework. Engineering of Computer-Based Systems, 42-59. https://doi.org/10.1007/978-3-031-49252-5_5
Rodríguez, A. F. U., Gardey, J. C., Grigera, J., Rossi, G., & Garrido, A. (2023). UX debt in an agile development process: evidence and characterization. Software Quality Journal, 31(4), 1467–1498. https://doi.org/10.1007/s11219-023-09652-2
Sasikala, T. (2024). A secure multi-modal biometrics using deep ConvGRU neural networks based hashing. Expert Systems With Applications, 235, 121096. https://doi.org/10.1016/j.eswa.2023.121096
Seo, J., & Rogge, M. (2023). Coding Non-Visually in Visual Studio Code: Collaboration Towards Accessible Development Environment for Blind Programmers. The 25th International ACM SIGACCESS Conference on Computers and Accessibility. https://doi.org/10.1145/3597638.3614550
Shaheed, K., Szczuko, P., Kumar, M., Qureshi, I., Abbas, Q., & Ullah, I. (2024). Deep learning techniques for biometric security: A systematic review of presentation attack detection systems. Engineering Applications of Artificial Intelligence, 129, 107569. https://doi.org/10.1016/j.engappai.2023.107569
Sík-Lányi, C., & Orbán-Mihálykó, É. (2019). Accessibility testing of European Health-Related websites. Arabian Journal for Science and Engineering, 44(11), 9171–9190. https://doi.org/10.1007/s13369-019-04017-z
Valtolina, S., & Fratus, D. (2022). Local Government Websites Accessibility: Evaluation and Finding from Italy. Digital Government, 3(3), 1–16. https://doi.org/10.1145/3528380
WebAIM. (2023). WAVE Web Accessibility Evaluation Tools. Retrieved January 3, 2024, from https://wave.webaim.org/
World Bank. (2023). Disability Inclusion Overview. Retrieved January 3, 2024, from https://www.worldbank.org/en/topic/disability
World Health Organization (WHO). (2023, March 7). Disability. Retrieved January 3, 2024, from https://www.who.int/news-room/fact-sheets/detail/disability-and-health