João Rocha – Polytechnic Institute Setúbal – Portugal, Campus de IPS, Estefanilha, Setúbal, Portugal
Leonilde Reis – Polytechnic Institute Setúbal – Portugal, Campus de IPS, Estefanilha, Setúbal, Portugal
DOI: https://doi.org/10.31410/ITEMA.2021.19
5th International Scientific Conference on Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture – ITEMA 2021, Online/virtual, October 21, 2021, CONFERENCE PROCEEDINGS published by the Association of Economists and Managers of the Balkans, Belgrade; Printed by: SKRIPTA International, Belgrade, ISBN 978-86-80194-51-6, ISSN 2683-5991, DOI: https://doi.org/10.31410/ITEMA.2021
Abstract
All companies are dependent on Information Systems and Communication Technologies for business support to enhance/expand their processes. This article relates to a problem occurring in the field of documentation authentication, highlighting the concerns underlying the use of generic rather than nominal users; the non-establishment of workflow rules that are subject to process improvement, leading to an outdated process and subsequently compromising security rules caused by blocked processes or sharing access to an alternative process in the absence of key stakeholders. The adopted research methodology is Design Science Research, given its characteristics and suitability to the field of research. The main results are the review of the literature in the field of theme as well as incorporating the main causes for the breakdown of security policies caused by the need to follow up a workflow process in each Integrated Management system.
Keywords
Authentication and validation; Workflow; Integrated Management Systems; Information Systems; Information and Communication Technologies
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