Vítor Martins – ESCE – Polytechnic Institute of Setúbal, Setúbal, Portugal
Leonilde Reis – ESCE – Polytechnic Institute of Setúbal, Setúbal, Portugal
Marco Santos – Fin-Prisma Lda, Lisboa – Portugal
Keywords:
Functional analysis;
Projects;
Processes;
Documentation;
Tests;
Software
Abstract: Organizations rely heavily on Information Systems and Information and Communications Technologies to support business strategies and offer unique services to their clients. In project management, the focus is on the role of functional analysts and their skills in enhancing client relationships. This approach involves exchanging information and knowledge among specialists and researching internal and external documents related to each business’s specific context. The key outcomes highlight the functional analyst’s importance in the organizational setting, serving as a differentiator in client relations and facilitating interactions to ensure the final solution meets the client’s expectations and needs.
7th International Scientific Conference on Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture – ITEMA 2023 – Conference Proceedings, Hybrid (Faculty of Organization and Informatics Varaždin, University of Zagreb, Croatia), October 26, 2023
ITEMA Conference Proceedings published by: Association of Economists and Managers of the Balkans – Belgrade, Serbia
ITEMA conference partners: Faculty of Economics and Business, University of Maribor, Slovenia; Faculty of Organization and Informatics, University of Zagreb, Varaždin; Faculty of Geography, University of Belgrade, Serbia; Institute of Marketing, Poznan University of Economics and Business, Poland; Faculty of Agriculture, Banat’s University of Agricultural Sciences and Veterinary Medicine ”King Michael I of Romania”, Romania
ITEMA Conference 2023 Conference Proceedings: ISBN 978-86-80194-75-2, ISSN 2683-5991, DOI: https://doi.org/10.31410/ITEMA.2023
Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission.
Martins, V., Reis, L., & Santos, M. (2023). Project Management, Functional and Business Analysis in Fin-Prisma. In V. Bevanda (Ed.), International Scientific Conference ITEMA 2023: Vol 7. Conference Proceedings (pp. 311-315). Association of Economists and Managers of the Balkans. https://doi.org/10.31410/ITEMA.2023.311
References
AXELOS. (2019). ITIL 4 Edition. London: TSO (The Stationery Office).
Fahrenkrog, S. L., Bolles, D., Blaine, J. D., & Steuer, C. (2004). A Guide to the Project Management Body of Knowledge, Third Edition (PMBOK Guide). Estados Unidos da América: Project Management Institute, Inc.
ISO/IEC 27002:2022. (2022). Information security, cybersecurity and privacy protection – Information security controls. ISO.
Jindal, T. (2016). Importance of Testing in SDLC. International Journal of Engineering and Applied Computer Science (IJEACS), pp. 54-56.
Marchewka, J. T. (2015). Information Technology Project Management Providing Measurable Organizational Value. Estados Unidos da América: Wiley.
Martins, V. (2023). Gestão de Projetos, Análise Funcional e de Negócio na Fin-Prisma. Relatório de Estágio de Licenciatura em Gestão de Sistemas de Informação. Setúbal: Escola Superior de Ciências Empresariais do Instituto Politécnico de Setúbal.
NP ISO/IEC 27001:2013. (2013). Tecnologia de informação. Técnicas de segurança. Sistemas de gestão de segurança da informação – Requisitos.
Walsh, K. (2008). Hot Jobs: Business Analyst. CIO Magazine. Retrieved from Hot Jobs: Business Analyst.